Privacy Policy

Introduction

mellow-quarter ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mellow-quarter.com or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or inquiry forms on our website
• Request information about our services
• Subscribe to our communications
• Participate in site assessments or consultations

This information may include:

• Name and contact information (email address, postal address)
• Organization name and role
• Information about your site or property
• Environmental assessment data
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and browser type
• Operating system and device information
• Pages viewed and time spent on pages
• Referring website addresses
• Date and time of visits

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested information
• To deliver our ecological restoration services
• To conduct site assessments and prepare proposals
• To communicate with you about projects and services
• To improve our website and service offerings
• To comply with legal obligations and resolve disputes
• To send periodic emails regarding services or updates (with your consent)

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: When you have given explicit consent for specific processing activities
• Contract: When processing is necessary to fulfill our contractual obligations to you
• Legitimate interests: When we have legitimate business interests that do not override your rights
• Legal obligation: When required by law

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist in our operations (under strict confidentiality agreements)
• With regulatory bodies when required for compliance purposes
• With professional partners involved in your specific project (with your consent)
• When required by law or to protect our legal rights
• In connection with a business transaction such as a merger or acquisition

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Project-related information is typically retained for the duration of the project plus seven years for regulatory and contractual purposes.

Your Rights

Under data protection law, you have rights including:

• The right to access your personal information
• The right to rectification of inaccurate information
• The right to erasure (in certain circumstances)
• The right to restrict processing
• The right to data portability
• The right to object to processing
• Rights related to automated decision-making and profiling

To exercise any of these rights, please contact us at [email protected].

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

mellow-quarter
Riverside Ecology Centre
47 Waterside Lane
Bristol BS1 4RZ
United Kingdom
Email: [email protected]